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Accommodation Conditions

Kiwi Court Motel Accommodation Conditions

Please review the following terms and policies for accommodation.

Cancellation/Refund Policy

A credit card number is required to secure all bookings. If a credit card is not available, then a deposit of $50 is required. If you do not cancel your booking with us and you fail to arrive, we will debit your card for 1 night's accommodation, or retain your deposit. The following conditions apply to this:
Cancellations made up to 7 days before the booked date incur no charges. Thereafter, a proportion of the deposit may be retained. Cancellations with less than 48 hours notice may result in the total amount for the booked accommodation being charged. However, if we have retained some or all of your deposit and we refill your room, then we will refund your deposit minus $10.00 admin fee.

Group Bookings

Group bookings are required to give 30 days' minimum notice to avoid forfeiture of your deposit.

Overdue Accounts

Payment for all accommodation must be made in full on the day of departure (if not already done so). Overdue/recovery charges may be made if your account is not paid on time.

Check-In/Check-Out Policy

Check-in time is 2pm on the day of arrival and check-out is prior to 10am on the day of departure. Early check-in and/or check-out is by arrangement only. Please take note of office hours if you intend to leave early, as it may be appropriate to check-out the night before.

Smoking Policy

All our units are designated smoke-free. If you do smoke, then you may be charged appropriate cleaning and loss of income charges. We do have undercover areas outside your unit in which smoking is allowed.

Minimum Stay/Peak Periods

We reserve the right to accept reservations that are subject to a minimum stay over peak periods. A request to reduce the length of stay on an existing reservation may result in the reservation no longer being accepted.

General Rules

We do not allow parties or gatherings in units, as this often results in damage to rooms, or causes disturbances to other staying guests. Visitors are permitted at the management's discretion. The registered guest is responsible for the behaviour of all persons/visitors whilst on the property. No visitors are allowed in rooms after 12pm. Any damage to the room or property may be charged, plus a charge for any resultant loss of income if applicable.

High noise levels and offensive behaviour will not be tolerated. Anyone behaving in this manner will be refused accommodation or asked to leave. In such circumstances refunds will not be given.

Costs to replace damaged items or deodorise rooms may be passed onto the guest.

There will be no reductions for late arrivals, early departures and temporary absences or for meals that have been booked and not taken.

There will be a charge of $40.00 for lost keys.

Parents are responsible for their children at all times.

Vehicles parked on the premises of Kiwi Court Motel are left at the owner's risk. We strongly advise that no personal items be left in your vehicle over-night, as this may attract thieves.

Pet Policy

At Kiwi Court Motel your pets are always welcome. While the hotel does not require a deposit, there are some simple rules listed below you‘ll need to follow during your stay. In addition to our rules you are also responsible for being in compliance with all local laws and regulations.

•  We love all kinds of animals, but only domestic pets, like cats and dogs, are allowed to stay at Kiwi Court Motel

•  While our rooms are spacious, no more than two (2) domestic pets are allowed per room.

•  When you check in, You’ll need to sign a Pet Policy Agreement, and then you and your pet can make yourselves at home. 

•  Be sure to keep your pets on a leash or in a carrier if they’re outside your room.

  • Pets must not be left in the unit attended at any time
  • Please pick up after your pets toileting around the motel grounds. 
  • Pets are not permitted on beds or furniture.  Please bring bedding for your pet.

•  Pets (s) shall remain within your control at all times, either on a leash or in a carrier.

•  Please contact the office to make arrangements for room cleaning. Because we can’t clean your room while you and your pets are present, we suggest you schedule a time during our normal cleaning schedule for us to clean while you are out and about. (Maybe this is a good time to think about a walk?)

•  In consideration for other guests, please clean up after your pets, and keep them within your control at all times. If your cat is staying with you, you’ll need to provide a litter box.

•  We count on you to prevent your pet from making excessive noise, being disruptive or aggressive to other guests. If your pet is deemed dangerous, harmful or disruptive, hotel management has sole discretion to require you to find other accommodations. The hotel also reserves the right to contact animal control to have a pet removed.

•  We may request a bond payment of $100 on check-in.  This will be refunded once your room has been checked at departure If your room requires excessive cleaning, or if damages are incurred as a result of your pet’s actions, the hotel will charge for additional services and repairs

What to do in Hawera and South Taranaki?

Kiwi Court Motel - Hawera Motel Accommodation
Kiwi Court Motel - Hawera Motel Accommodation
Kiwi Court Motel - Hawera Motel Accommodation
Kiwi Court Motel - Hawera Motel Accommodation
Kiwi Court Motel - Hawera Motel Accommodation
Kiwi Court Motel - Hawera Motel Accommodation
Kiwi Court Motel - Hawera Motel Accommodation
Kiwi Court Motel - Hawera Motel Accommodation